Soverin - Migration – Maintenance details

All systems operational

This page provides real-time updates on the availability and performance of our email services. We are committed to transparency and keeping you informed about any operational issues or scheduled maintenance. Check here anytime for the latest information on our service status.


Thank you for choosing Soverin.


APR6

Migration

CompletedApril 06, 2024 at 6:00 PM – April 07, 2024 at 12:20 AMUTC

Affects

Website

Under maintenance from 6:00 PM to 12:20 AM

Dashboard

Under maintenance from 6:00 PM to 12:20 AM

Webmail (Roundcube)

Under maintenance from 6:00 PM to 12:20 AM

Webmail (Aurora)

Under maintenance from 6:00 PM to 12:20 AM

IMAP (binnenkomende mail)

Under maintenance from 6:00 PM to 12:20 AM

SMTP (uitgaande mail)

Under maintenance from 6:00 PM to 12:20 AM

  • CompletedApril 07, 2024 at 12:20 AMUTC

    Our first Engineers are on their way home, while the other half stayed to lock our servers securely behind doors.


    After the first engineers are home and ready to take over watch, the others can safely return home.

  • UpdateApril 06, 2024 at 11:14 PMUTC

    You can wake up your phones again.


    We will do some more finetuning and aftercare, but all mails from the past 5 hours have been sent to your Soverin mailboxes.

  • UpdateApril 06, 2024 at 11:00 PMUTC

    Since our servers received a cold-boot, they might be slower than usual, They are trying to make up for lost time. Please be patience and kind to them.

  • UpdateApril 06, 2024 at 10:55 PMUTC

    Our servers are happy to receive mails again, sending out new mails are also processed.


    Soon they can open the box with stored mails from our downtime to sort and deliver those as well.

  • UpdateApril 06, 2024 at 10:27 PMUTC

    Our mailservers gave a few test shout-outs to the world.


    Just running a few more tests before we unleash their full force sending and receiving mails

  • UpdateApril 06, 2024 at 9:53 PMUTC

    We have an internal heartbeat. All servers are healthy and talking to our tech-team.

  • UpdateApril 06, 2024 at 9:20 PMUTC

    First 4 servers are booting

  • UpdateApril 06, 2024 at 9:06 PMUTC

    Efficiency; All servers are hooked up to their life support and backup juice. Time to slowly revive the first server.

  • UpdateApril 06, 2024 at 8:49 PMUTC

    Our team is working hard to neatly slot the servers into their place.

  • UpdateApril 06, 2024 at 8:22 PMUTC

    Our servers have arrived. They will get a short tour of the place before they will pick their spot in the new rack

  • UpdateApril 06, 2024 at 7:58 PMUTC

    ETA of our servers arriving at their new home is only 15 minutes away.

  • UpdateApril 06, 2024 at 7:11 PMUTC

    All our mailservers have left their old home and have started their save journey to our new location.

  • UpdateApril 06, 2024 at 6:19 PMUTC

    All our backup servers for catching your e-mails are online. Your email will be delivered to your mailbox after the maintenance is finished.

  • In progressApril 06, 2024 at 6:02 PMUTC

    Servers are being shutdown. You can close your email clients and apps and give them some rest for a few hours

  • UpdateApril 06, 2024 at 6:00 PMUTC

    At Soverin, safeguarding your email experience is our absolute priority. In our journey of perfecting our services, we're excited to share that we're moving to a new data center provider, unlocking geographical redundancy for an even more robust system. Just to clarify, we will of course remain 100% Dutch, and our mail servers will therefore also remain in the Netherlands.

    During this period, there's a brief downtime, where emails play a bit of hide-and-seek. Rest assured, no emails are lost; they're just taking a fashionable pause and will grace your inbox fashionably late once the migration is complete. We understand that waiting isn't exactly thrilling, but this method guarantees your data stays rock-solid, and our email flow stays as smooth as ever. Our goal is to relocate our hardware seamlessly, minimizing any disruption during this techical upgrade.

  • PlannedApril 06, 2024 at 5:49 PMUTC

    In 15 minutes our maintenance window will start. Please check here regularly for maintenance updates.