Soverin - Status

This page provides real-time updates on the availability and performance of our email services. We are committed to transparency and keeping you informed about any operational issues or scheduled maintenance. Check here anytime for the latest information on our service status.

Thank you for choosing Soverin.

Monitoring
February 24, 2026 at 8:58 PM
Monitoring
February 24, 2026 at 8:58 PM
We have rerouted all affected emails to other servers. All queued emails have been processed.

During our efforts an unfortunate mistake rejected a number or emails with a specific error message: Error: too many hops If you received such message from us, please send the message again, it will be accepted and sent.
We are waiting for a delisting response from Microsoft to resume normal operations.

Current impact: no customer impact at this moment, we are monitoring the situation.
Identified
February 24, 2026 at 10:00 AM
Identified
February 24, 2026 at 10:00 AM
Microsoft is implementing a new inbound mail filtering system and is broadly rate limiting external addresses for many senders. We are currently stricken by this problem with a number of our outbound ip addresses. We are rotating where we can however mail is being queued and delayed due to this problem.

We are in contact with Microsoft to try to work to a solution. Unfortunately the microsoft sender support portal (specifically meant for this) is also experiencing serious problems.

The listed ip addresses register as "green" with microsoft with a complaint rate of less than 0.1% (which is truly low), so the reason for the blocks is unknown as of yet.

Impact: mails sent to outlook.com and hotmail.com addresses (and related domains) can be delayed.

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Soverin - Status Page

All systems operational

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