Soverin - Intermittent connection failures to IMAP, SMTP, our dashboard and webmail – Incident details

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Intermittent connection failures to IMAP, SMTP, our dashboard and webmail

Resolved
Operational
Started about 1 month agoLasted about 2 hours

Affected

Website

Degraded performance from 6:41 PM to 9:04 PM

Dashboard

Degraded performance from 6:41 PM to 9:04 PM

Webmail (Roundcube)

Degraded performance from 6:41 PM to 9:04 PM

Webmail (Aurora)

Degraded performance from 6:41 PM to 9:04 PM

IMAP (binnenkomende mail)

Degraded performance from 6:41 PM to 7:28 PM, Operational from 7:28 PM to 9:04 PM

SMTP (uitgaande mail)

Degraded performance from 6:41 PM to 9:04 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    Our services are intermittently interrupted because of a DDOS attack; we are working on better filtering the traffic.