Soverin - Intermittent connection failures to IMAP, SMTP, our dashboard and webmail – Incident details

Experiencing partially degraded performance

This page provides real-time updates on the availability and performance of our email services. We are committed to transparency and keeping you informed about any operational issues or scheduled maintenance. Check here anytime for the latest information on our service status.


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Intermittent connection failures to IMAP, SMTP, our dashboard and webmail

Monitoring
Operational
Started about 4 hours ago

Affected

Website

Degraded performance from 6:41 PM to 12:00 AM

Dashboard

Degraded performance from 6:41 PM to 12:00 AM

Webmail (Roundcube)

Degraded performance from 6:41 PM to 12:00 AM

Webmail (Aurora)

Degraded performance from 6:41 PM to 12:00 AM

IMAP (binnenkomende mail)

Degraded performance from 6:41 PM to 7:28 PM, Operational from 7:28 PM to 12:00 AM

SMTP (uitgaande mail)

Degraded performance from 6:41 PM to 12:00 AM

Updates
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    Our services are intermittently interrupted because of a DDOS attack; we are working on better filtering the traffic.